Voice broadcasting allows you to share a pre-recorded message to your customers in an instant with a personalized touch. Share important alerts, updates, or information with your customers, employees, and other stakeholders within a few minutes
With The Ikcon Global voice broadcast services, you get secure and scalable automated outbound call solutions. Record your message, upload contacts, and launch your voice broadcast marketing campaign. Get detailed analytic reports and run A/B tests to see which message brings in more engagement from callers.
Either upload a pre-recorded voice message or use The Ikcon Global advanced text to speech features which offer multiple male and female voices with various native accents such as the USA, UK, Australia, etc.
Choose to record your voice broadcast calls for quality and training purposes. We keep your call recordings encrypted on our server for a period of your choice. Access call recordings anytime from your The Ikcon Global dashboard.
Provide your customers with an interactive option with the broadcast message to amplify sales or get their feedback. Our voice broadcasting features allows you to set up a press 1 campaign to direct answered calls to your agents or voicemail.
Access all the call details and other KPIs such as the total number of answered calls, customers who pressed 1 or other options to interact with your message, and so on. Track the performance of your voice broadcast campaign with The Ikcon Global intuitive dashboard.
The Ikcon Global chooses a caller ID for you based on the location of your customers and clients. A local caller ID helps your business to improve the call pickup rate of your customers as people tend to answer local calls more.
Choose to automatically dial a number if the call is not answered for the first time. Specify a time duration and number of attempts for automatic redialing in your The Ikcon Global voice broadcast campaign to use this feature.
Upload the CSV file of contacts that you don’t want to call, and The Ikcon Global voice broadcast service will automatically skip those numbers while dialing your contact lists.
Greet your customers with their name using The Ikcon Global dynamic text to speech voice broadcast services. Also, announce other personal details of customers such as due amount, due date, etc.
Run A/B tests to see which message or promotional offer engages your customers the most. Try different voices and accents of your message to discover the right tone to attract your clients.
Easily integrate The Ikcon Global Voice Broadcast solutions with your system using our APIs.
The Ikcon Global is a leading cloud communication provider to businesses of all sizes and verticals around the globe. With over 10+ years of experience in delivering scalable and secure cloud telephony services, The Ikcon Global is your best partner in providing you the best voice broadcasting services..