The Ikcon Global’s Hosted PBX service is an all-in-one solution to meet all your communication needs without having to incur installation and maintenance cost and operational inefficiencies of the traditional hardwired phone. A complete, flexible Hosted PBX set up (also known as Cloud PBX, Virtual PBX or IP PBX) unifies multiple communication channels to improve productivity, enhance collaboration and ease network communication.
Our feature-rich Hosted PBX solutions is tailored to fit with your workflow, add/remove extensions within seconds, handle thousands of incoming/outgoing calls with ease and lets your business remain connected from anywhere across the globe. With zero installation cost, pay as you go plans, and plug and play cloud communication model, you can get started within minutes to connect with the required resources wherever you need.
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Ensure you never miss out critical information of any business call. All calls are automatically recorded and stored on the secure cloud for later needs.
Get a handy feature to manage business calls easily. Build up client loyalty using ACD capabilities to forward the calls to office extension, Skype or personal mobile.
Multiply profits rapidly with intelligent call routing. You can customize routing patterns based on various factors to ensure every call reaches the right destination.
Find-me/Follow-me enabled service calls up all group members in one go or you can set up sequential based calling until the call gets answered.
Build up a corporate professional image. You can customize on-hold music as next campaign theme or brand’s tone to use it as lead building opportunity.
A full-time receptionist is no longer needed. With Virtual Receptionist feature you can integrate a consistent automated voice for your brand and never miss a lead.
Get a fast, flexible, secured and quality solution to connect any number of team members on the same voice call anywhere, anytime.
Deliver the best solutions to all your callers. With call transfers feature, you can easily transfer ongoing call to other department/agent.
The Ikcon Global provides you a flexible, secure, super fast and scalable business communication that connects your entire workforce and monitors their progress through a single dashboard. We have over 10 years of experience in providing state-of-the-art communication solutions to businesses across the globe. Superfast SSD servers based in the US deliver the best user experience with 99.9% uptime guarantee. With multiple layers of redundancy and fail over technology, our SAS 70 Type-II certified data centers can restore the entire data in minutes in case of a disaster.